Operations consulting for growing businesses

Your next revenue breakthrough isn’t a sales problem. It’s an operations problem.

When your operations run smarter, your margins grow without adding headcount. We help growing businesses find the inefficiencies costing them money and build the foundation that makes real growth profitable.

See how it worksTake the 8-minute Health Check
  • Founded 2018
  • 50+ years of combined experience
  • SWaM certified
  • Virginia-based, serving clients nationwide

You’ve outgrown the way the business runs.

Growing companies rarely stall for lack of customers. They stall because the way work gets done stopped scaling somewhere around the last hire.

  • Revenue's up. Margins aren't.

    You're selling more and keeping less, and nobody can point to exactly where the money is leaking.

  • Everything still runs through you.

    Approvals, answers, exceptions. You hired good people, but the business slows down whenever you're out of the room.

  • What worked at 10 people is breaking at 50.

    The spreadsheets, the workarounds, the "just ask Linda" system. They got you this far, and now they cost you every week.

  • You've tried to fix it before.

    A new tool, a reorg, a binder from a consultant. Six months later the same problems are back.

Each of these has a root cause you can find, measure and fix. That’s the work.

How we find the root cause →

Find out which stage your business is really in.

CompanyCultureMarketCompetitivenessProduct/ServiceDeliveryCustomerServiceHROperationsPerformanceFinanceRisk/Legal

Example health wheel. Hover over or tap an area to see what it covers. Orange points mark the three focus areas.

Twenty-five statements and eight quick ratings, about eight minutes. You’ll see your stage, the gaps to close before you grow, and where to focus this year.

  • Your maturity stage, from Independent to Scaling
  • The gaps to close before you move up, with a fix for each
  • Your health wheel and three focus areas for the year
  • A PDF of your results to keep
Take the free Health Check

Four places operations break down.

Most problems touch more than one of these, so most engagements do too. We scope the work around what you need and skip the rest.

People

Capable team, fuzzy roles. Leaders stuck doing instead of leading, and change that stalls halfway.

Process

Work moves through handoffs, redos and workarounds nobody chose on purpose, and every one costs you time.

Tools

You're paying for software your team works around, and wondering where AI actually fits.

Data

Big decisions made on gut feel, because the numbers are hard to get, hard to find, or hard to trust.

Run a public agency?

We also work with state and local government on service delivery, budget optimization and audit-ready processes, inside your procurement rules and budget cycles.

Working with agencies →

Six steps. You’re in the room for every one.

The IMPACT Methodology®: the sequence is the same every time. What happens inside each step depends on your business.

  1. Investigate

    We spend time inside your business and watch how work really moves between people, tools and data.

  2. Measure

    You get a baseline: where time and money go, and which gaps cost you the most.

  3. Plan

    You get a roadmap built around the systems and people you already have.

  4. Act

    We implement alongside your team, run the project and keep it moving.

  5. Control

    Checkpoints and a few simple metrics show you whether the changes are holding.

  6. Transition

    Your team owns it. We hand off cleanly, with nothing left that depends on us.

See the full approach →

IMPACT Methodology® is a trademark of Origamic Solutions.

What we’re building right now.

  • A Virginia state agency · Enterprise content management

    Content governance built on the systems they already run, with no migration to something new.

    The engagement began with a full ROT analysis of the content they already hold, so every decision rests on their own records.

    How we approach ECM →

  • Our own operations · Practical Systems

    One operations hub replaced three separate products: our CRM, our timekeeping and our sales tools.

    We build for ourselves first, so every client build starts from something we run every day.

    See Practical Systems →

The people on this page are the people in your meetings.

Between us, more than 50 years of running companies, leading teams and fixing operations. Based in Virginia, working with clients nationwide since 2018.

  • Stacie Goodman, Founder & CEO at Origamic Solutions

    Stacie Goodman

    Founder & CEO

  • Jim Blizzard, Principal Consultant at Origamic Solutions

    Jim Blizzard

    Principal Consultant

  • Tim Pizanie, Lead Consultant at Origamic Solutions

    Tim Pizanie

    Lead Consultant

  • Robert Tignor, Lead Consultant at Origamic Solutions

    Robert Tignor

    Lead Consultant

  • Carl Timperio, Lead Consultant at Origamic Solutions

    Carl Timperio

    Lead Consultant

Meet the team →

Members of ChamberRVA, the Chesterfield Chamber of Commerce and the Hampton Roads Chamber of Commerce.

How we think about this work.

Read more of our thinking →

What people ask before reaching out.

That's one we help answer in the first conversation. If you have a specific project or process that needs hands-on implementation, that's Consulting. If you need expert guidance and strategic direction without a full engagement, that's Advisory. If the challenge is rooted in how your leaders think, communicate, or develop their teams, that's Coaching. Plenty of clients start with one and find they need a combination. We'll tell you honestly what we think makes sense before you commit to anything.

A real working relationship. Depending on the engagement, we're in your environment, in your meetings, talking to your people and working alongside your team. We ask a lot of questions early and move quickly once we understand what's needed. You'll always know where things stand, what's coming next, and why.

Both, and we're deliberate about which one serves you best at each stage. Discovery and relationship-building work better in person when possible. Execution can often happen virtually without losing momentum. For government and SMB clients across Virginia and beyond, we flex to what makes sense for your team and your budget.

Our deepest experience is with state and local government and with small to mid-sized businesses across a range of industries. Operations problems look remarkably similar from sector to sector: broken processes, misaligned teams and underused tools show up everywhere. What changes is the context, the constraints, and the pace, and we adapt to those.

We agree on what success looks like before we start: cleaner processes, stronger team alignment, better data visibility, or a specific operational outcome you've been trying to reach. We check against those criteria throughout the engagement, not only at the end. If something isn't working, we say so and adjust.

Your team runs it. We document everything, train your people, and build the internal capability to sustain the work without depending on us. We scope every engagement that way from day one.

Start with a conversation.

Tell us what’s slowing the business down. We’ll ask a lot of questions, and we’ll tell you honestly whether we’re the right fit.

Schedule a consultation

Not ready to talk yet? Take the 8-minute Business Health Check.